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KillerClaw79's avatar
KillerClaw79
Seasoned Newcomer
3 months ago

Re: Need For Speed The Run unable to run

i wanted to play need for speed the run but when i started the game ea app  told me i had expired license and asked me to contact ea support, but i can't because there is no way they can help me any more as far as i know

6 Replies

  • dinkyhero1's avatar
    dinkyhero1
    Rising Newcomer
    3 months ago

    I have the same issue I've tried everything EC204, or expired lience .

  • dinkyhero1's avatar
    dinkyhero1
    Rising Newcomer
    3 months ago

    it keeps stating I need to go online to update the file clear catche , unable to read the lience file I've really looked for answers it's a new clean download from ea so the servers are offline now so you can't go online with that game 

     

  • KillerClaw79's avatar
    KillerClaw79
    Seasoned Newcomer
    3 months ago

    the issue is the same after troubleshooting and clean boot didn't help at all after it when i try to start the game after download  ea app tells me

    game license invalid 

    the app  couldn't read game's license file so we suggest launching the game in online mode if the problem continues cleaning your cash ( i just did it and it didn't help at all and also i was in an online mode in ea app the whole time)

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks for the clarification. Can you please try the following steps: 

    Delete EA License Files:

    • Make sure the EA app is closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Delete all files in the "License" folder.

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
    • Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
    • (If some files or folders can't be deleted, reboot and try again.)
  • KillerClaw79's avatar
    KillerClaw79
    Seasoned Newcomer
    3 months ago

    i just did a few minutes ago what you suggested and it didn't help at all so maby i will just accept that need for speed the run does not work anymore after ea app replaced origin

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